0121 271 0149


info@macsecuritysystems.co.uk

Maintenance & Service Contracts

Our maintenance package provides regular routine service visit(s) to ensure your system is working correctly.

Support for your Security System

MAC Security Systems offer a maintenance and emergency call-out service for any system that we have installed, or can look to take-over the maintenance of an existing system.

Customers are also able to access our support team, and request a visit should they experience equipment problems at any time. In these cases, we aim to respond to you the same day (within 8 hours).

Mac Security’s breadth of service and expertise means our engineers can service a range of Intruder, CCTV, Access Control and Fire Alarm systems, so even if you have several different equipment suppliers, you only need one service provider – Mac Security Systems Ltd.

 

All our engineers are qualified to industry standards and above.  Their training is regularly refreshed to keep them ahead of developments and changing technologies.  All servicing work is carried out by following stringent quality control procedures, and to the appropriate British Standards.

 

Mac Security Systems offer maintenance on all security systems including and not, limited to Intruder, CCTV, Fire and Access Control Systems.  We can ‘takeover’ systems and maintain them even if we haven’t installed them originally. 

 

Maintenance cover you are in control of – You choose the level of cover required – Bronze, Silver or Gold.  Payable Monthly or Annually.

We will maintain any system, big or small for commercial and domestic customers.

Bronze

Silver

Gold

*Subject to Terms and Conditions

 

Intruder Alarm System inspection (Minimum of 1 every year, 2 for monitored systems)

What’s included? 

We inspect all major components and cabling for signs of deterioration. We check the system and control unit functionality, the sounders performance and a remote signalling test.  We complete an alternative power source test and test every detectors coverage and performance.  We then document the visit and offer expert advice on your system as well as answering any questions you may have.  We also offer one remote service check on compatible panels.

 

CCTV System inspection (Minimum if 1 every year)

What’s included?

We inspect all the cameras and housing connections, the coverage and movement where applicable.  We test the performance and focus of the cameras to ensure the best image is visible.  Brackets and fixings are examined for signs of corrosion or damage, the recording device is checked for quality and accuracy of playback/retrieval of images, telemetry and display controls are checked.  We will complete a site and lighting assessment and check the alarm input operation and response.  We then document the visit and offer expert advice on your system as well as answering any questions you may have.

 

Access Control System inspection (Minimum of 1 each year)

What’s included?

We clean and check door mechanisms, readers and connections, complete a visual inspection of all major components and cabling for signs of deterioration.  We ensure the control unit is functioning as it should, and test the keypad, display and software (where applicable) for functionality and performance.  The system operation, power supply and alarm inputs are tested for operation and response.  We then document the visit and offer expert advice on your system as well as answering any questions you may have.

 

Fire Alarm System inspection (Minimum of 2 each year)

What’s Included?

We check the system and control unit functionality, the sounders performance and test the remote signalling where applicable.  We inspect all major components and cabling for signs of deterioration to ensure your system continues to work effectively, ensuring there are no potential lapses in your safety.  We then document the visit and offer expert advice on your system as well as answering any questions you may have.

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MAC Security Systems Ltd
Unit 5 | Gun Barrel Industrial Estate | Hayseech Road
Halesowen | West Midlands | B64 7JZ
t: 0121 271 0149
e: info@macsecuritysystems.co.uk

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