Professional CCTV System Installation & Management For Single & Multi-Site Businesses

Finally, your CCTV requirements are covered by one NSI Gold provider. HikCentral expertise for multi-site CCTV management. Including 100+ pubs for Amber Taverns.

If camera issues occur, we'll dial in remotely to fix almost any problem, almost instantly.

Never Wait For CCTV Support Again →

Professional CCTV Installation & Management Services you will love

NSI Gold

HikCentral
Professional

Multi-Site
Viewing

24/7 Remote
Support

Hospitality
Expertise

Nationwide
Service

Continuous
Recording

Advanced
Camera Technology

Extended
Storage

Single
Contact

Video
Analytics

All Your CCTV System Installation and Maintenance from one superior supplier

Managing CCTV across multiple sites shouldn't require a PhD in project management. Different engineers, different systems. CCTV installers who don't understand your fire alarms. Camera failures with no fix until next week... if you're lucky!

If your pub's licence requires continuous recording - but your cameras miss crucial evidence... The licensing authority may give your operation trouble that nobody wants.

Or your school's safeguarding policy requires robust monitoring capability. But a weekend system failure means no recordings... until the emergency engineer visit a week on Tuesday. Leaving your school vulnerable to safety risks AND even Ofsted!

Professional CCTV System Installation & Management For Single & Multi-Site Operations

Expert CCTV System Management With The Superior MAC Service You've Been Missing

MAC Security eliminates the chaos and makes life easy - one contact for everything. Our NSI Gold engineers are HikCentral qualified experts. Meaning we manage all your CCTV sites centrally while handling your complete security (and fire) needs in one visit.

When camera issues occur, we'll dial in remotely to restore recording almost instantly - no waiting for engineers that don't show up. Reduced risk of lost evidence. No licensing compliance risks.

Our track record speaks for itself, 100+ pubs with Amber Taverns, means we understand exactly what your premises need. Also, we're honest AND transparent. If you ask for 6 cameras but 4 will do the job we'll tell you

One point of contact for Fire, Security and Electrical

Let's talk... Call us now: 0121 271 0149

Or fill out the form to send us your enquiry. We'll get back to you ASAP!

Why you'll love working with MAC:

MAC Ethos: Honest partnerships that earn your trust
MAC Service: Technical excellence on tap
MAC Network: One contact, nationwide cover
Professional: Accredited & accountable

CCTV Systems: Your Legal Requirements & Professional Standards

Data Protection Requirements: All CCTV systems must comply with GDPR and the Data Protection Act 2018. This includes ICO registration, clear signage, data retention policies and subject access request procedures. Or risks substantial fines and legal action.

BS 8418 Code of Practice: The British Standard for CCTV surveillance systems establishes technical and operational requirements. Our professional installations must follow BS 8418 guidelines for camera positioning, recording quality, storage security and system documentation.

Licensing Authority Compliance: Hospitality venues face additional requirements under premises licensing conditions. Continuous recording standards, evidential quality footage and specific retention periods are often mandatory.

MAC's Compliance Advantage: As NSI Gold accredited specialists, our installation is designed to meet the requirements that apply to your premises from day one. Our engineers understand ICO obligations, BS 8418 technical standards and licensing authority expectations.

Professional installation means legal compliance. Cutting corners with the cheap option means legal liability.

Fire & Security approvals, qualifications, memberships & partnerships

MAC Security: How professional CCTV installation & management works

Step 1: Free Multi-Site Assessment

Our NSI Gold engineers conduct comprehensive site surveys across all your sites. We'll assess security vulnerabilities, lighting conditions, coverage requirements and existing systems. Beyond simply counting cameras needed, we evaluate integration opportunities with your fire alarms, access control and intruder systems for complete security (and fire) integration, if possible

Step 2: Compliance & Licensing Review

We verify all regulatory requirements specific to your industry and premises type. For hospitality venues, we ensure CCTV specifications meet premises licensing conditions. Education facilities receive safeguarding policy compliance assessment. Your installations are designed to meet BS 8418 standards, GDPR requirements and ICO registration obligations

Step 3: System Design & Technology Selection

Our Hik Central qualified engineers design bespoke systems using optimal camera types for each location. IP camera selection considers your operational needs - dome cameras for discreet monitoring, bullet cameras for perimeter deterrent, PTZ systems for 'dynamic' coverage. We specify NVR recording systems with appropriate retention periods and evidential quality standards.

Step 4: Professional Installation & Integration

Multi-skilled engineers handle your complete security (and fire) installation professionally. CCTV installation coordinates with your existing fire alarm, access control and intruder systems for seamless integration. All cabling hidden where possible, equipment positioned for optimal performance and vandal resistance. Testing ensures remote access capability and central management from day one.

Step 5: Remote Access Configuration

Where possible your installation includes HikCentral remote access for central monitoring across all your sites. You can view all locations from one PC while we use remote diagnostics for almost instant problem resolution. Also, you have mobile app access for convenience.

Step 6: Compliance Documentation & Training

We provide complete installation compliance documentation and basic operational training. Expect ICO registration guidance, system documentation for GDPR compliance, premises licensing evidence standards and retention policy setup. Staff receive training on system operation and incident response procedures.

Step 7: Ongoing Maintenance & Support

Proactive maintenance prevents problems before they affect your operations. Regular system health monitoring, software updates, cleaning schedules and performance optimization. When issues occur, our 24/7 remote access means almost instant diagnosis and repair - no waiting for engineer visits, no lost recordings during critical periods

MAC's integrated approach means your single contact handles everything - installation, maintenance and emergency support across your complete security infrastructure. Nationwide!

I want a professional CCTV system installation

Commercial CCTV for West Midlands businesses

3 Reasons Our Clients Stay With Us Year After Year

Fire & Security Partnerships that earn your trust

Honest Partnership That Keeps Pricing Fair

"If I could take £100 off the job, I've charged you £100 too much" - honest pricing is one reason customers leave multi-nationals for us.

We're transparent, family-oriented and actually listen to solve your Fire & Security problems.

One commercial client was quoted nearly £1,000 by a large national for work we'd charge £150 for. They've been with us 3 years and counting.

Sleep soundly: Transparent costs with no surprises, honest equipment recommendations, genuine partnerships that last

Technical Excellence At Your Fingertips

100+ Amber Taverns venues trust us with 3am emergencies because we're setup to respond rapidly.

Where service levels can slip with other providers, our multi-layer call-handling system: office phones → mobiles → virtual PA — means we're available, day and night.

Our engineers are multi-skilled and hold FIA Level 3 qualifications. And, where it’s technically possible, all your sites get remote access so issues can be diagnosed quickly.

Drastically reduced risk of: Missed emergency response, under-qualified engineers or standards slipping over time

Nationwide Fire & Security reach and accountable

Nationwide Coverage with One Point of Contact

When CMT Group asked "Can you deal with Essex, Somerset, Wigan, Scotland?" we said "Of course".

One phone call for our MAC Network of trusted partners,. Same quality work and the same call-out charge... nationwide.

For nationwide pub chains, academy trusts and commercial sites you avoid the usual admin chaos

True accountability: Multiple sites, one contact. We'll hold our hands up and fix any mistakes

Responsive support when you need it - contact us

Businesses and multi-site organisations who value reliable commercial partnerships

Commercial Security Systems Stourbridge West Midlands

Isn’t it time your Fire & Security setup made life simpler?

When you’re responsible for several busy locations - whether schools, hospitality venues or commercial premises - Fire & Security can quickly become more complicated than it should be. Different systems, different contractors and different standards all competing for your attention.

Issues take longer to resolve. Communication becomes fragmented. And the more sites you manage, the harder it becomes to keep everything operating consistently.

That’s where a single, accountable partner makes all the difference - one team co-ordinating your Fire & Security across every site, so things run smoothly instead of slowing you down.

System takeovers without the hassle

Transitions are designed to be smooth and avoid downtime wherever possible. We survey your current systems, test compatibility with your existing equipment and explain every recommendation clearly.

Where remote access is possible, your life becomes much easier - with many issues diagnosed and resolved quickly without a callout, saving you time and minimising disruption.

If upgrades are needed, we’ll explain exactly why - and quote fairly every step of the way.

We switched to MAC security a few years ago and have never looked back.

All engineers are friendly and professional and deliver work of the highest standard... they give us a personal touch with every contact. Holly in the office is so helpful and efficient and MAC have sorted any issue out promptly and effectively and remotely where possible which is so convenient

Zahir and Naseem Ahmed

Finally, uncomplicated Fire & Security support

When you call, you get a real person who listens, understands the issue and takes responsibility for getting it sorted.

Our fixed-price Maintenance contracts stay fixed for the agreed term. MAC is BAFE SP203-1 accredited, NSI NACOSS Gold approved and our engineers are FIA Level 3 qualified. This is the kind of support that removes hassle, not creates it.

We’re proactive too - identifying and fixing smaller issues before they grow into something that could interrupt your operations. And if something isn’t right, we take ownership and put it right quickly. No excuses. Just accountability.

Ask us how much time, money and aggravation you'll save?

Clients stay with MAC year after year because working with us simply feels easier. Straight answers. Clear expectations. One team that genuinely cares about keeping your systems operating properly across every site.

Isn’t it time you removed Fire & Security from your to-do list - and put it into the hands of a team that takes ownership?

Call us to arrange a site survey.

Find out how MAC can help

Frequently asked questions about commercial CCTV

What are typical CCTV installation costs for commercial premises?
What are the legal requirements for CCTV in UK businesses?
How long should CCTV recordings be kept and stored?
Why is CCTV important under Martyn's Law?
How does ANPR improve Martyn’s Law compliance?
Can CCTV systems be monitored remotely across multiple sites?
What's the difference between IP cameras and traditional CCTV cameras?
How often do CCTV systems need maintenance and servicing?
Why choose MAC Security for CCTV installation and management?

CCTV systems installation and maintenance for businesses nationwide

What are typical CCTV installation costs for commercial premises?

CCTV installation costs vary significantly based on site size, camera count, and system complexity. Basic single-site installations start from £2,000-£5,000, while multi-site operations with advanced features range £10,000-£50,000+.

IP camera systems cost a little more initially but offer superior long-term value with remote management and high resolution recording. With MAC, we promise transparent pricing - if we can save you money on camera numbers or types, we'll tell you how.

What are the legal requirements for CCTV in UK businesses?

UK businesses must comply with GDPR and Data Protection Act 2018 including ICO registration, clear signage, and data retention policies. Some modern CCTV systems must follow BS 8418 Code of Practice for camera positioning, recording quality and system documentation.

Hospitality venues face additional premises licensing conditions often requiring continuous recording and evidential quality footage. Educational facilities need safeguarding policy compliance. MAC designs installations to meet the requirements that apply to your premises.

How long should CCTV recordings be kept and stored?

Standard retention periods are 31 days for most commercial applications, though licensing authorities often require longer periods. Hospitality venues typically need 31-90 days retention, while some businesses maintain 180+ days for investigation purposes.

Storage requirements depend on camera count, resolution and recording method - continuous recording requires more storage than motion-activated systems. NVR systems offer flexible storage options including cloud backup capability.

Why is CCTV important under Martyn's Law?

While not a requirement of Martyn’s Law, CCTV systems help venues monitor entrances, exits, and crowd areas in real-time to quickly detect suspicious activity or threats and provide evidence for incident investigations.

How does ANPR improve Martyn’s Law compliance?

Automatic Number Plate Recognition (ANPR) isn’t required under Martyn’s Law but it can help venues to track vehicle movements, flag unauthorised or suspect vehicles and contribute to overall perimeter security planning and emergency response.

Call the professionals, get help with your CCTV system

Commercial CCTV systems fitting and maintenance Stourbridge West Midlands and nationwide

Can CCTV systems be monitored remotely across multiple sites?

Modern IP CCTV systems enable complete remote monitoring across unlimited locations through central management software. Hik Central allows engineers to provide multi-site central viewing and remote diagnostics, which allow many issues to be resolved quickly.

Mobile apps provide convenient access while professional management systems offer comprehensive control. Remote access requires proper network configuration and cybersecurity measures - MAC's engineers ensure this capability from installation, if included.

What's the difference between IP cameras and traditional CCTV cameras?

IP cameras provide superior image quality (up to 4K resolution) with digital transmission over ethernet cables to NVR recorders. Analogue cameras have lower resolution through coaxial cables to DVR systems and are outdated these days.

Modern IP systems enable remote monitoring, advanced analytics and easier scalability for multi-site operations. IP systems with operational flexibility are the go-to choice nowadays.

How often do CCTV systems need maintenance and servicing?

Professional CCTV maintenance should occur annually minimum, with quarterly checks recommended for critical systems. Maintenance includes camera cleaning, software updates, storage system optimization and performance testing.

Proactive maintenance prevents system failures during incidents when working CCTV provides essential evidence for insurance claims and Police investigations. Remote monitoring systems alert us to problems BEFORE you notice them. Making your life easier.

Why choose MAC Security for CCTV installation and management?

MAC Security has NSI Gold accreditation and HikCentral expertise. This means you get professional CCTV solutions that actually do their job!

Our multi-skilled engineers handle complete security (and fire) integration - CCTV, fire alarms, access control and intruder systems managed via one competent contact.

When camera issues occur, we can often resolve them remotely - usually far quicker than waiting for an engineer visit. We handle everything - installation, maintenance, and emergency support across your complete security infrastructure.

Call the professionals, get help with your CCTV system

Quality Fire & Security equipment we work with day in, day out!

Because your Security doesn't end with alarms...

We offer a comprehensive suite of security services designed and tailored to your unique building or buildings. Ensuring maximum protection and compliance with legislation

Professional CCTV Installation & Management for single/multiple sites

NSI Gold accredited fire and security installation company

HikCentral Professional qualified engineers for multi-site management

Amber Taverns - 100+ pubs nationwide proving hospitality expertise

Multiple academy trusts demonstrating education experience

Remote access to every system (if possible) for fast support

Same-day response across West Midlands region and nationwide with the MAC Network partners

Transparent pricing - "if you ask for 6 cameras but 4 will do the job, we'll tell you"

One contact for all your Fire & Security systems - CCTV, fire alarms, access control, intruder systems

Nationwide coverage through MAC Network partners

Areas covered: Stourbridge, Birmingham, West Midlands and nationwide through MAC Network partnerships

Nationwide Cover, From Stourbridge to Scotland

business security fabrication engineer in stourbridge

MAC Network Serves Every Location

The MAC Network supports commercial premises, school estates, MATs, hospitality groups and multi-site portfolios across the UK. It gives you one joined-up approach at every location - with consistent engineering standards, clear documentation and one team supporting everything from our Stourbridge HQ.

We work with a small network of long-standing partners, ensuring dependable scheduling, clear communication and well-organised support wherever your sites are based.

If an issue can’t be resolved remotely, we arrange the nearest qualified engineer. You can expect the same call-out charge whether you're around the corner or up in Scotland.

Multi-site organisations — from national hospitality groups to education estates to commercial portfolios — rely on the MAC Network to keep their Fire & Security systems running smoothly across all their locations.

Serving Clients Across the UK

Earning your trust and building a Fire & Security partnership that lasts the test of time!

Responsive: Experienced engineers on call whenever you need us. 100+ pubs nationwide rely on our 3am response

Accredited: BAFE and NSI Gold approved.Experienced engineers just a call away

Honest and transparent: We don't lock out panels, so you’re not tied in. Instead, we make it easy if you ever choose to leave

Committed: We won't promise the world and let you down. We deliver what we say we will

Accountable: If there's an issue we hold our hands up and put it right. Fast

Remote diagnostics: When technically feasible, we dial in, diagnose and fix most issues while you sleep. So your staff can go home

Consistency: Multiple sites, one contact handles everything. Same quality. Same price, from Stourbridge to Scotland

Predictable pricing: Fees fixed across the length of your Maintenance contract, no more "price creep"

Reliable: Sorting out the issues that build up when systems haven’t been maintained properly

Build lasting partnerships: Because we exist to make your Fire and Security simple and painless

Tell me more. How can MAC help us?

No fuss - just straightforward support.

We wanted a new intruder alarm on our store premises

Hayley organised the installation at a date and time to suit, the install team arrived and... the work was completed before 10.30am and that included the clean up

I have no hesitation in recommending Mac Security Systems for a monitored alarm, they are an excellent, affordable and quality family run business

Steve Jones

Business Owner

I have been a customer of MAC Security since the start way back in 2014 and still am as they are my family.

The attention to detail and the equipment provided is second to none, the team are polite, efficient and knowledgeable and the service plans reasonable and thoroughly recommended.

Don't go anywhere else!

Kate Boswell

One Call. Everything Sorted. Nationwide.

Send us your contact details and a brief overview of what help you need. One of our experienced team members will get back to you ASAP

Call MAC now

Phone us: 0121 271 0149

Email: info@macsecuritysystems.co.uk

Holly in Office. MAC Security Systems limited