MAC Security Systems
Remote access: we'll fix MOST problems in minutes. Not days. Not weeks.

Professional Intruder Alarm Installation for Single & Multi-Site Businesses... Nationwide

MAC delivers the same NSI Gold design, installation and maintenance at the same transparent pricing... from Stourbridge to Scotland. 

Genuine 24/7 support, scheduled maintenance and remote diagnostics help keep your system doing its job without fuss 

No more waiting for support again →

Professional Intruder Installation & Maintenance Services for Businesses

NSI Gold

NSI Gold

HikCentral Professional Qualified

HikCentral
Professional

Single System Integration

Single System
Integration

Remote Diagnostics

Remote
Diagnostics

Police Response

Police
Response

Never Miss Your Call

Never Miss
Your Call

Single-Site Businesses

Single-Site
Businesses

Hospitality - Pub Chains

Multi-Site
Chains

Transparent Pricing

Transparent
Pricing

No Panel Locking

No Panel
Locking

Choosing the wrong Intruder Alarm installation company means endless hassle that nobody wants

A substandard Commercial Intruder Alarm installation is expensive. Again and again. Systems that don't work properly mean staff can't leave on time. Poor training means daily operational friction with systems that should be simple to use. Cheap components fail regularly. This all adds up.
While different providers across your locations bring chaos when problems arise - multiple contacts, inconsistent standards of work and even blame-shifting and finger-pointing between providers. Take home point: corners cut today become operational headaches tomorrow...
Professional Intruder Installation & Maintenance Services for West Midlands Businesses

Professional Installation, Nationwide Coverage and a Genuine Ongoing Partnership That Earns Your Trust

With MAC you can expect a professional NSI Gold Intruder Alarm system installation that works properly on day one. And maintained to stay that way. Proper site surveys ensure correct sensor placement across ALL your premises. 

Quality components configured for reliable performance. And if you need us, our multi-tier response means your calls reach someone who can act, day or night. Remote diagnostics means most problems get fixed in minutes, not days – often while you’re still on the call.

We can look after all your sites, nationwide - from Stourbridge to Scotland. And we’re upfront about costs – no hidden extras buried in the small print... Expect an NSI Gold level installation that provides solutions, not problems.

One point of contact for Fire, Security and Electrical

Let's talk... Call us now: 0121 271 0149
Or fill out the form to send us your enquiry. We'll get back to you ASAP!

    We use the information you provide to contact you about Fire & Security services. You may unsubscribe at any time. For more information, see our Privacy Policy.
    Why you'll love working with MAC:
    • MAC Ethos: Honest partnerships that earn your trust
    • MAC Service: Technical excellence on tap
    • MAC Network: One contact, nationwide cover
    • Professional: Accredited & accountable

    Commercial Intruder Alarm Installation Standards & Compliance

    Commercial premises across the UK must meet strict Intruder Alarm installation standards - PD6662:2017 referencing BS EN 50131, the European standard governing intruder detection zones and system performance. For business Alarm systems, this means Grade 2 for normal-risk and Grade 3 for higher-risk facilities. The grading determines everything: sensor specifications, dual-path signalling capabilities, and false alarm reduction features.

    NSI Gold accreditation ensures your installation meets NPCC Security Systems Policy requirements. Police will normally respond immediately to systems with: Grade 2 minimum with confirmed alarm activations (CAA), dual-path signalling using IP/GPRS backup routes, professional ARC Monitoring through NSI/SSAIB approved centres, and valid Police URN (Unique Reference Number) registration. Response is subject to operational demand and available resources.

    NSI Gold accreditation means your system can be set up to meet NPCC Police URN requirements for response, when combined with the right monitoring and signalling. Insurance companies know this. Many demand NSI Gold installations with proven false alarm reduction protocols. MAC Security delivers NSI Gold Commercial Intruder Alarms across the West Midlands and nationwide - from Stourbridge to Scotland. 

    Our Texecom specialisation means reliable Grade 2/3 systems with dual-path signalling (IP/GPRS) configured for confirmed alarm activations. Every retail Security System, warehouse Security Installation and industrial Intruder Alarm includes proper Intruder Detection zone design, full Police URN registration and BS EN 50131 compliant certification documentation.

    Everything typically required by insurers and needed for police URN-based response can be designed into your system.

    Fire & Security approvals, qualifications, memberships & partnerships

    NSI Goldfire safety - mac security bafe accreditationFIA - Fire Industry AssociationHikCentral Professional QualifiedPaxton Gold Partner - MAC Security SystemsSALTO_inspired_access_LOGO

    Commercial Intruder Alarm System Types & Technology

    Wired Detection Systems

    Traditional hardwired intruder systems using PIR sensors and door contacts connected via secure cable networks. 

    Best suited for new builds and major refurbishments where cable runs are accessible. Maximum reliability with no battery maintenance requirements means your system just works, year after year. 

    MAC fits Texecom wired systems as standard with vibration sensors for commercial glass protection. Expect reliable detection that won't let you down. Ideal for warehouses, offices and retail units with Grade 2/3 systems.

    Wireless Detection Technology

    Modern wireless Intruder Systems using encrypted radio communication between detectors and control panels. Perfect for listed buildings and existing premises where drilling isn't practical. No structural disruption means installation without operational chaos. 

    Dual-tech sensors combine PIR and microwave detection reducing false alarms that waste everyone's time. 

    MAC's Texecom wireless systems deliver 10-year battery life with signal strength optimisation - your system stays reliable without constant maintenance calls.
    Four Stones Gateway Trust - Worcestershire and Shropshire
    I have excellent service for MAC security. From the moment they started, their team has been professional, attentive and responsive to our needs.

    They always go above and beyond to ensure that everything is handled smoothly.

    I couldn’t be more satisfied with their work and would definitely recommend them to others
    David Cox, Premises Manager
    The Four Stones Gateway Trust, Worcestershire

    Hybrid Installation Solutions

    Combines wired backbone infrastructure with wireless zone expansion for maximum flexibility. Perfect for growing businesses - add protection as you expand without rewiring everything. 

    Texecom hybrid panels support both wired and wireless zones simultaneously, giving you options that work around your business needs. 

    MAC designs systems that grow with your business while maintaining Grade 2 compliance. No ripping everything out when you need more coverage

    Monitored ARC Systems

    Professional Alarm Receiving Centre monitoring means trained operators respond to every activation, 24/7. 

    Dual signalling paths using telephone and GSM/internet ensure reliable communication even when phone lines fail. 

    MAC partners with NSI Gold monitoring centres providing Police Response coordination - we sort everything out for you. Usually a key requirement for insurance and always needed for Police Response eligibility. 

    No point having an alarm if it is ignored when it goes off!

    How Commercial Intruder Alarm Installation Works...

    Step 1: Professional Site Survey & Risk Assessment

    Our experienced engineers conduct site surveys to identify every vulnerable entry point and protection requirement. We assess how your staff actually work - entry patterns, operational timing, Police Response eligibility. 

    Why does this matter? Poor surveys deliver systems that conflict with your operations. Our risk-assessed Grade 2/3 recommendations are designed to meet typical insurance requirements for commercial premises. Other companies may guess and hope...

    Step 2: System Design & Insurance Compliance

    We design systems that actually work for your business, ensuring PD6662 compliance with proper detection coverage. Texecom panel selection means reliable daily operation and easy expansion when needed. Dual signalling paths are designed to keep alarm transmission working even when phone lines fail. Technical specifications provided for insurance approval with full compliance documentation. Poor design choices create operational headaches and compliance failures that can cost serious money to fix later.

    Step 3: Professional Installation & Certification

    We install to NSI Gold standards with quality components and secure cable management. Texecom control panels configured for easy operation. All detection devices mounted and tested. You receive NSI Gold and PD 6662 compliance certificates confirming your system meets Police Response requirements.

    Step 4: System Commissioning & Testing

    Thorough testing covers every detector, signalling path and ARC connection. Walk-testing confirms coverage whilst system programming matches your operations - realistic entry/exit times that work for your staff. Commissioning verifies URN registration and monitoring connectivity. Without proper testing, false alarms threaten Police Response eligibility.

    Step 5: Staff Training & Handover

    We'll train your staff exactly how to use your system so they're confident. A user manual backs this up. We provide your Certificate of Compliance for your insurance and Police Response requirements. Your training means fewer call-outs and staff who can actually use your security system.

    Step 6: ARC Monitoring & Police Response Setup

    We sort out your NSI Gold monitoring centre - trained operators watching your business 24/7. Police URN registration ensures confirmed alarm response under NPCC policy. Dual signalling configuration so if one communication path fails, the other kicks in. Grade 2/3 monitoring standards maintained throughout service period. Many installers opt for cheaper monitoring that police don't trust - we use the real deal.

    Step 7: Ongoing Maintenance & Remote Support

    Planned maintenance contracts ensure ongoing compliance and operation. Remote diagnostic capability means we fix most problems almost instantly without engineer visits - saving you time, money and hassle. Our multi-tier phone system means your calls reach someone who can help – day or night. Without proper ongoing support, your system deteriorate and compliance lapses leaving your premises exposed.
    I want tailored Fire Protection with the personal touch
    Intruder Alarm installation and maintenance for businesses nationwide

    3 Reasons Our Clients Stay With Us Year After Year

    Fire & Security Partnerships that earn your trust

    Honest Partnership That Keeps Pricing Fair

    "If I could take £100 off the job, I've charged you £100 too much" - honest pricing is one reason customers leave multi-nationals for us. 

    We're transparent, family-oriented and actually listen to solve your Fire & Security problems.

    One commercial client was quoted nearly £1,000 by a large national for work we'd charge £150 for. They've been with us 3 years and counting.
    Sleep soundly: Transparent costs with no surprises, honest equipment recommendations, genuine partnerships that last
    Fire & Security technical excellence at your fingertips

    Technical Excellence At Your Fingertips

    100+ Amber Taverns venues trust us with 3am emergencies because we're setup to respond rapidly.

    Where service levels can slip with other providers, our multi-layer call-handling system: office phones → mobiles → virtual PA — means we're available, day and night.

    Our engineers are multi-skilled and hold FIA Level 3 qualifications. And, where it’s technically possible, all your sites get remote access so issues can be diagnosed quickly.
    Drastically reduced risk of: Missed emergency response, under-qualified engineers or standards slipping over time
    Nationwide Fire & Security reach and accountable

    Nationwide Coverage with One Point of Contact

    When CMT Group asked "Can you deal with Essex, Somerset, Wigan, Scotland?" we said "Of course".

    One phone call for our MAC Network of trusted partners,. Same quality work and the same call-out charge... nationwide.

    For nationwide pub chains, academy trusts and commercial sites you avoid the usual admin chaos
    True accountability: Multiple sites, one contact. We'll hold our hands up and fix any mistakes 
    Responsive support when you need it - contact us

    Businesses and multi-site organisations who value reliable commercial partnerships

    Amber Taverns 220+ pubs maintained by MAC across the UKCMT GroupUPL Building Supplies4 Stones Multi Academy TrustLeigh Trust multi-academy trust in BirminghamBirmingham City CouncilDudley Metropolitan Borough CouncilSouth Staffordshire Council
    Commercial Security Systems Stourbridge West Midlands

    Isn’t it time your Fire & Security setup made life simpler?

    When you’re responsible for several busy locations - whether schools, hospitality venues or commercial premises - Fire & Security can quickly become more complicated than it should be. Different systems, different contractors and different standards all competing for your attention.

    Issues take longer to resolve. Communication becomes fragmented. And the more sites you manage, the harder it becomes to keep everything operating consistently.

    That’s where a single, accountable partner makes all the difference - one team co-ordinating your Fire & Security across every site, so things run smoothly instead of slowing you down.

    System takeovers without the hassle

    Transitions are designed to be smooth and avoid downtime wherever possible. We survey your current systems, test compatibility with your existing equipment and explain every recommendation clearly.

    Where remote access is possible, your life becomes much easier - with many issues diagnosed and resolved quickly without a callout, saving you time and minimising disruption.

    If upgrades are needed, we’ll explain exactly why - and quote fairly every step of the way.
    Testimonial headshot
    We switched to MAC security a few years ago and have never looked back.

    All engineers are friendly and professional and deliver work of the highest standard... they give us a personal touch with every contact. Holly in the office is so helpful and efficient and MAC have sorted any issue out promptly and effectively and remotely where possible which is so convenient
    Zahir and Naseem Ahmed

    Finally, uncomplicated Fire & Security support

    When you call, you get a real person who listens, understands the issue and takes responsibility for getting it sorted.

    Our fixed-price Maintenance contracts stay fixed for the agreed term. MAC is BAFE SP203-1 accredited, NSI NACOSS Gold approved and our engineers are FIA Level 3 qualified. This is the kind of support that removes hassle, not creates it.

    We’re proactive too - identifying and fixing smaller issues before they grow into something that could interrupt your operations. And if something isn’t right, we take ownership and put it right quickly. No excuses. Just accountability.

    Ask us how much time, money and aggravation you'll save?

    Clients stay with MAC year after year because working with us simply feels easier. Straight answers. Clear expectations. One team that genuinely cares about keeping your systems operating properly across every site.

    Isn’t it time you removed Fire & Security from your to-do list - and put it into the hands of a team that takes ownership?

    Call us to arrange a site survey.
    Find out how MAC can help

    What's the difference between Grade 2 and Grade 3 Intruder Alarm systems for commercial premises?

    Grade 2 covers lower-risk commercial premises. Grade 3 adds enhanced detection and anti-tamper protection for higher-risk sites. Some insurers specify Grade 3 depending on risk, but police URN eligibility depends on monitoring and signalling rather than grade alone.

    How long does commercial Intruder Alarm installation take?

    Single-site installations typically take 1-2 days depending on building size and system complexity. Multi-site rollouts schedule around your operations - we work to your timetable. We survey, procure equipment, install, commission and train your staff systematically. ARC Monitoring usually connects during installation. URN registration processes in parallel, typically completing within 2-4 weeks. Full Police Response eligibility begins once your URN is issued and active

    What ongoing maintenance do Commercial Intruder Alarms require?

    Intruder Alarms should be serviced regularly to maintain performance. Annual maintenance is standard, with six-monthly servicing recommended for monitored or higher-risk sites. This includes device testing, battery checks, software updates and signalling verification.

    How do Intruder Alarms fit with Martyn’s Law requirements?

    Intruder Alarms aren't a requirement of Martyn’s Law, but they support it by enhancing situational awareness and helping coordinate responses alongside Access Control, CCTV and staff procedures

    Can Intruder Alarms integrate with other security systems?

    Yes, Intruder Alarms can be linked with Access Control and CCTV systems for coordinated response, triggering lockdowns and activating cameras in key areas when a threat is detected.​ Because of Martyn's Law enhanced tier venues in particular are expected to have robust physical and electronic measures appropriate to their size and risk profile.
    Professional help with your Intruder Alarm systems

    Can you install Intruder Alarms across multiple commercial sites?

    We co-ordinate installations across multiple sites nationwide through the MAC Network - from Stourbridge to Scotland. Consistent technical specifications and installation standards ensure uniform quality. Unified monitoring via a single ARC provider simplifies management. 

    National pricing structure provides transparent costs across all locations. While your single point of contact streamlines communication for all your sites. All part of the superior MAC Service you will love!

    What happens if the Intruder Alarm activates outside business hours?

    When your alarm activates at 3am, NSI Gold monitoring centres respond immediately. Trained operators assess every activation and coordinate Police Response for confirmed alarms under NPCC Security Systems Policy - though response is subject to operational priorities and available resources. Dual signalling paths ensure reliable alarm transmission. Keyholding services are available for complete out-of-hours management.

    How much do commercial Intruder Alarm installations cost?

    Installation costs depend on building size, detection requirements and system complexity BUT you'll always have an honest quote. Our honest pricing philosophy is part of the MAC Ethos "If we could take £100 off the job, we've charged £100 too much" 

    Free professional surveys provide detailed quotations and transparent pricing with no nasty surprises. After sales is just as good. Expect same call-out charges nationwide so multi-site operators don't get stung by postcode. While fixed-price maintenance contracts without annual price increases prevent sneaky hidden costs

    Why choose MAC Security for commercial Intruder Alarm installation?

    MAC is NSI Gold accredited, installs Grade 2 and Grade 3 systems with quality components, provides nationwide support and uses remote diagnostics to resolve many faults quickly. Clients stay because they value reliability, communication and transparent pricing.

    Your call always reaches someone who can help - day or night. With remote diagnostics, many issues are fixed in minutes, long before an engineer could attend. 

    Expect transparent pricing with no annual increases and same charges nationwide for multi-site chains. 100+ Amber Taverns pubs nationwide trust our installation and support services. We won't lock control panels to trap you... we don't need to. Because we earn your trust!
    Commercial Intruder Alarms, talk to the professionals

    Quality Fire & Security equipment we work with day in, day out!

    PaxtonAjax SystemsOrisecAviglonPyronixHoneywellKentecAdvancedApolloHochikiTexecomHikvision

    Because your Security doesn't end with alarms...

    Commercial CCTV for West Midlands businesses
    We offer a comprehensive suite of security services designed and tailored to your unique building or buildings. Ensuring maximum protection and compliance with legislation

    Commercial Instruder Alarm system installation and maintenance for single or multiple sites

    Professional Installations - NSI Gold engineers, PD 6662 compliance, certification, systems that work first time
    Police Response Eligibility - Grade 2/3 systems, URN registration, NPCC policy compliance
    Reliable Detection Technology - Texecom specialisation, vibration sensors, dual-tech sensors, wireless options
    24/7 Emergency Support - Multi-tier phone system, remote diagnostics, we'll never miss your call
    Multi-Site chains - Nationwide coverage, same standards everywhere, single point of contact
    Transparent Pricing - Same charges nationwide, no annual price hikes, no sneaky extras
    Professional Monitoring - NSI Gold ARC centres, dual signalling, 24/7 trained operators
    System Flexibility - Wired, wireless, hybrid options, future expansion capability
    Staff Training - Comprehensive handover, operation manuals, ongoing telephone support
    Insurance Compliance - Full certification documentation, compliance maintenance, annual testing and proper documentation
    Ready for professional commercial Intruder Alarm installation with nationwide consistency and genuine ongoing support? 
    Contact MAC Security for your free site survey and transparent quotation.

    Contact MAC for a compliant system at a fair cost

    Nationwide Cover, From Stourbridge to Scotland

    business security fabrication engineer in stourbridge

    MAC Network Serves Every Location

    The MAC Network supports commercial premises, school estates, MATs, hospitality groups and multi-site portfolios across the UK. It gives you one joined-up approach at every location - with consistent engineering standards, clear documentation and one team supporting everything from our Stourbridge HQ.

    We work with a small network of long-standing partners, ensuring dependable scheduling, clear communication and well-organised support wherever your sites are based.

    If an issue can’t be resolved remotely, we arrange the nearest qualified engineer.  You can expect the same call-out charge whether you're around the corner or up in Scotland.

    Multi-site organisations — from national hospitality groups to education estates to commercial portfolios — rely on the MAC Network to keep their Fire & Security systems running smoothly across all their locations.
    Serving Clients Across the UK

    Earning your trust and building a Fire & Security partnership that lasts the test of time!

    Responsive: Experienced engineers on call whenever you need us. 100+ pubs nationwide rely on our 3am response
    Accredited: BAFE and NSI Gold approved.Experienced engineers just a call away
    Honest and transparent: We don't lock out panels, so you’re not tied in. Instead, we make it easy if you ever choose to leave
    Committed: We won't promise the world and let you down. We deliver what we say we will
    Accountable: If there's an issue we hold our hands up and put it right. Fast
    Remote diagnostics: When technically feasible, we dial in, diagnose and fix most issues while you sleep. So your staff can go home
    Consistency: Multiple sites, one contact handles everything. Same quality. Same price, from Stourbridge to Scotland
    Predictable pricing: Fees fixed across the length of your Maintenance contract, no more "price creep" 
    Reliable: Sorting out the issues that build up when systems haven’t been maintained properly
    Build lasting partnerships: Because we exist to make your Fire and Security simple and painless
    Tell me more. How can MAC help us?
    No fuss - just straightforward support.
    Testimonial headshot
    We wanted a new intruder alarm on our store premises

    Hayley organised the installation at a date and time to suit, the install team arrived and... the work was completed before 10.30am and that included the clean up 

    I have no hesitation in recommending Mac Security Systems for a monitored alarm, they are an excellent, affordable and quality family run business
    Steve Jones
    Business Owner
    Testimonial headshot
    I have been a customer of MAC Security since the start way back in 2014 and still am as they are my family.

    The attention to detail and the equipment provided is second to none, the team are polite, efficient and knowledgeable and the service plans reasonable and thoroughly recommended.

    Don't go anywhere else!
    Kate Boswell

    One Call. Everything Sorted. Nationwide.

    Send us your contact details and a brief overview of what help you need. One of our experienced team members will get back to you ASAP 

      We use the information you provide to contact you about Fire & Security services. You may unsubscribe at any time. For more information, see our Privacy Policy.

      Call MAC now

      Phone us: 0121 271 0149

      Email: info@macsecuritysystems.co.uk

      Holly in Office. MAC Security Systems limited

      Emergency Call Outs

      Phone us: 0800 043 1880

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