MAC Security Systems

Fire Protection From FIA-Trained Engineers You Can Actually Contact

Isn't it time to get your Fire Protection systems back up to standard and doing their job without fuss?

Partner with reliable experts who answer your emergency calls AND...

Handle your design, installation and maintenance. We'll take care of your Fire Alarms, Emergency Lighting and extinguishers... across your sites - nationwide!

Contact us... we can help you
NSI Gold

NSI Fire Gold

fire safety - mac security bafe accreditation

BAFE

FIA - Fire Industry Association

FIA

HikCentral Professional Qualified

HikCentral
Professional

Fire Alarm systems

Fire Alarm
Systems

Commercial CCTV Systems

Emergency
Lighting

Fire extinguishers

Fire
Extinguishers

Fire & Security ARC Monitoring

ARC
Monitoring

Fire Alarm Maintenance

Proactive
Maintenance

Nationwide UK

Nationwide

One Phone Call To Cover ALL Your Key Fire & Security Needs

Isn't it time to stop juggling multiple providers and wondering who to call when something needs attention? MAC handles Fire Alarm System Installation, Maintenance and Emergency Lighting for single sites or nationwide operations. Expect multi-skilled engineers, genuine 24/7 technical support and honest pricing that stays fixed for the length of your maintenance contract. 

We've proven our value with our MAC Service at scale... with 100+ pubs for a nationwide chain, multiple academy trusts and single site commercial clients - from Stourbridge to Scotland!
Fire Alarm Systems Installation Businesses in the West Midlands and Nationwide

Fire Alarm Systems

Commercial Fire Alarm Installation With 24/7 Emergency Support
FIA-trained Fire Alarm engineers who are available for emergency calls.

From initial design to BS 5839-1 compliant installation and commissioning... we provide honest pricing and genuine 24/7 support.
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Fire Alarm Maintenance Nationwide

Fire Alarm Maintenance

BAFE Certified Maintenance on a Fixed Fee Contract
FIA trained engineers provide your 6-monthly BS 5839 compliant servicing. Helps catch faults BEFORE they disrupt your operations.

Free special inspection, when we take your system on. Nationwide coverage.
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Professional Fire Extinguisher Service and Supply

Fire Extinguishers Supply & Servicing

All our engineers complete four-day specialist FIA training for Fire Extinguishers. You can expect BS 5306 compliant servicing backed by detailed records.

Our multi-skilled engineers can cover all your Fire Safety maintenance in a single visit.
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Businesses and multi-site organisations who value reliable commercial partnerships

Amber Taverns 220+ pubs maintained by MAC across the UKCMT GroupUPL Building Supplies4 Stones Multi Academy TrustLeigh Trust multi-academy trust in BirminghamBirmingham City CouncilDudley Metropolitan Borough CouncilSouth Staffordshire Council

What people are saying about MAC...

Testimonial headshot
I just wanted to let you know how pleased we were with the service we received from Lydia this morning. We were expecting both our intruder alarm and CCTV cameras to be checked in the annual visit as part of our regular subscription.

Lydia was respectful, courteous and very professional and when I mentioned the CCTV cameras, she contacted the office, confirmed that we were covered and undertook the check even though she had been told the visit was only to cover the intruder alarm. 

Clearly this was very helpful in removing the need for a separate visit and reflected a conscientious and customer focussed approach which is highly appreciated. Elaine and I felt that Lydia is a credit to your organisation, and we are grateful for her approach and help
Leslie Williams

Testimonial headshot
Thanks to MAC security for securing my business! Camera quality & installation was fantastic at a great value. I would highly recommend Mark & Matt at MAC security. Nothing is too much for this lot!
Dan Holden
Business Owner

Proactive Fire Protection That Helps Prevent Problems Before They Happen

Some of the organisations we speak to tell us their previous Fire Safety setup felt totally reactive - faults reported, slow responses, quick patches and the same issues coming back again

We’re often called in when a licensing inspection is due - and that’s when you discover long-standing faults you didn’t realise were still unresolved.

Some are managing multiple providers - Alarms, Extinguishers, Emergency Lighting - each with different response times, pricing structures and priorities. Your facilities team spends hours co-ordinating maintenance while contract costs creep up year after year. It's no wonder so many organisations tell us they feel stuck.

MAC’s approach is proactive by design - our FIA Level 3 engineers follow BS standards thoroughly. We monitor systems for early fault indicators before they become problems. Maintenance visits identify worn batteries, dusty detectors, zone faults developing... and fix them before they turn into call-outs.

Alarm Receiving Centre reporting often lets us spot developing issues early - long before they turn into disruption. That Monday morning fault? Identified Friday afternoon, fix scheduled. This reduces emergency call-outs, eliminates surprise compliance failures and keeps systems doing their job.
Commercial Fire Protection Services West Midlands

EFFICIENCY! The Advantage of using one Expert Provider

Consolidating Fire Alarms, Emergency Lighting and Extinguishers under one expert provider eases admin chaos. One contact, one phone number, one contract - one accountable partner.

Transparent pricing that doesn’t increase annually… no hidden charges, no surprise upgrades and none of the creeping costs or slipping service so many new clients tell us they’d been putting up with before switching.

People buy from people. Our engineers know your sites, systems and operational requirements. We look after 100+ pubs for a nationwide chain and multiple academy trusts. We co-ordinate Alarm testing with your Security Systems, schedule Emergency Lighting maintenance around your operations, handle Extinguisher servicing efficiently.

For multi-site operations, MAC Network delivers consistent quality everywhere; same standard of engineer, same way of working, same pricing from Stourbridge to Scotland. Clear accountability, genuine availability, professional competence. One expert team handles everything properly, consistently, without fuss.

One point of contact for Fire, Security and Electrical

Let's talk... Call us now: 0121 271 0149
Or fill out the form to send us your enquiry. We'll get back to you ASAP!

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    Why you'll love working with MAC:
    • MAC Ethos: Honest partnerships that earn your trust
    • MAC Service: Technical excellence on tap
    • MAC Network: One contact, nationwide cover
    • Professional: Accredited & accountable

    Demystifying Fire Protection Compliance & Regulation

    Fire Protection Systems in commercial premises must comply with BS 5839 (fire detection and alarm systems), BS 5266 (emergency lighting), and BS 5306 (fire extinguishing installations). These British Standards are the benchmarks many insurers and regulators look for when assessing whether your Fire Safety measures meet legal and licensing expectations.

    Non-compliance creates serious risks. Insurers may refuse fire damage claims if systems weren't maintained to BS standards. Licensing authorities may take action if Fire Safety doesn't meet requirements. The Regulatory Reform (Fire Safety) Order 2005 places legal responsibility on duty holders to ensure adequate Fire Safety measures.
    All MAC's engineers undergo FIA Level 3 training across Fire Alarm Design, Installation, Maintenance and Commissioning. We're FIA full members for ongoing professional development and NSI Fire Gold certified. Our engineers are trained to apply Fire Protection regulations properly across every system we work on.

    This FIA training, combined with being third‑party certified to BAFE schemes and NSI Fire Gold standards, means we design Fire Alarm Systems (conventional, addressable, wireless) meeting BS 5839-1 requirements, install Emergency Lighting to BS 5266-1 standards, and service Extinguishers according to BS 5306 protocols. You get Fire Protection that stands up to proper scrutiny - one provider handling all your Fire Protection to current regulatory standards across all your sites.

    Fire & Security approvals, qualifications, memberships & partnerships

    NSI Goldfire safety - mac security bafe accreditationFIA - Fire Industry AssociationHikCentral Professional QualifiedPaxton Gold Partner - MAC Security SystemsSALTO_inspired_access_LOGO
    Professional Fire Protection Stourbridge West Midlands

    Can one company handle all our Fire Protection needs?

    Yes! MAC provides joined-up Fire Protection through FIA Level 3 trained engineers who understand Fire Alarms, Emergency Lighting and Extinguishers properly and consistently. One provider, consistent standards and one accountable team across all your sites

    Our engineers co-ordinate Fire Alarm testing with your Security Systems, schedule Emergency Lighting maintenance - maintained, non-maintained and escape route lighting - around your operations and handle Extinguisher servicing without multiple provider visits. This eliminates admin chaos from separate maintenance contracts, different response times, and conflicting schedules.

    We're qualified across all Fire Protection… BAFE certified for Fire Alarms, FIA full members, NSI Gold certified. Our engineers design solutions meeting BS 5839, BS 5266, and BS 5306 standards.

    For multi-site operations, MAC Network delivers consistent quality everywhere - engineers working to the same standards and aligned pricing from Stourbridge to Scotland. One expert team handles everything properly, consistently, without fuss.

    What qualifications should Fire Protection providers have?

    Fire Protection work is generally expected to follow the relevant British Standards - BS 5839 for Fire Alarms, BS 5266 for Emergency Lighting and BS 5306 for Fire Extinguishers. These standards set out how systems should be designed, installed, maintained and documented so they stand up to scrutiny during audits, inspections or insurance reviews

    You should always check two things when choosing a provider: the competence of the company and the training of the engineers working on your systems. Every MAC engineer completes FIA fundamentals across all core Fire Protection disciplines - Fire Alarms, Emergency Lighting and Extinguishers - and keeps that knowledge current through ongoing FIA professional development.

    MAC also holds BAFE SP203-1 certification for Fire Alarm Systems - a UKAS-recognised third-party certification scheme that demonstrates competence in Fire Alarm design, installation, commissioning and maintenance in line with BS 5839-1.

    We are also NSI Fire Gold certified, meaning our Fire Alarm work and quality management system are independently audited for technical competence and ISO 9001 compliance.

    Many organisations who switch to us say they weren’t confident the engineers attending their sites were fully trained - which is why verified competence matters. With MAC, the qualifications are clear, the standards are documented and the work is audited properly.

    How do we ensure Fire Protection systems meet insurance requirements?

    Insurers often look for evidence that Fire Protection systems are maintained to the relevant British Standards - BS 5839 for Fire Alarms, BS 5266 for Emergency Lighting and BS 5306 for Extinguishers. They may refuse fire damage claims if systems aren’t maintained to these standards, which is why proper documentation and regular servicing are so important. MAC provides full compliance records and independently certified Fire Alarm competence so insurers have the evidence they typically request during audits or after incidents.

    MAC issues comprehensive compliance documentation with every maintenance visit, showing how systems have been serviced in line with the relevant BS standards. This creates clear, audit-ready records that stand up to scrutiny during reviews.

    We hold BAFE SP203-1 certification for Fire Alarm Systems - a UKAS-recognised third-party certification scheme that confirms our competence in Fire Alarm design, installation, commissioning and maintenance in line with BS 5839-1. Our FIA Level 3 engineers understand the types of evidence insurers usually check during audits: design records, maintenance logs, fault response documentation and adherence to current standards.

    When taking over existing systems, we begin with a detailed inspection to identify any compliance gaps. We bring everything up to standard and then maintain systems consistently, producing clear documentation so you always know your Fire Protection is maintained correctly. You get properly audited compliance records - not paperwork that collapses the moment someone looks closely.
    Contact us... we can help you
    Fire Protection Stourbridge West Midlands

    Can you provide consistent Fire Protection services across multiple locations?

    Yes, with our MAC Network! We'll deliver consistently high standard of Fire Protection across all your sites nationwide. Whether operating pubs, academies, commercial properties or retail chains, you get aligned standards, aligned processes and aligned pricing everywhere.

    We look after 100+ pubs for a nationwide chain, Amber Taverns, where Fire Safety is critical for licensing. We also support multiple Academy Trusts across numerous school sites. This multi-site experience means we understand what it takes to maintain consistent Fire Safety across dozens of locations.

    Each site receives Fire Alarm maintenance in line with BS 5839, Emergency Lighting testing to BS 5266 and Extinguisher servicing according to BS 5306. A single pricing structure across all locations removes the admin load and avoids the confusion of different providers charging different rates for identical work.

    One point of contact handles everything nationwide. Fire Alarm issues are managed through the same process everywhere and Emergency Lighting maintenance is scheduled consistently. You manage one relationship instead of juggling multiple regional providers with varying approaches and fragmented communication.

    Can you take over our existing Fire Protection systems?

    Absolutely. Many organisations come to us because they feel their systems haven’t been kept to the standard they expected. Our FIA-trained engineers work across all major Fire Alarm manufacturers - Kentec, C-TEC, Honeywell, Advanced - as well as standard Emergency Lighting and Extinguisher systems.

    When taking over, we carry out a comprehensive inspection to identify compliance gaps, outstanding faults and any maintenance deficiencies. You’ll receive a clear report showing exactly what needs rectifying to meet BS 5839, BS 5266 and BS 5306. Remedial work is quoted transparently - and if the system only needs proper maintenance, we’ll say so.

    For Fire Alarm takeovers, we provide a free detailed inspection when you sign up to a maintenance agreement. New clients tell us they value this because many providers charge separately for similar assessments.

    We keep panels accessible so you remain in control. If you ever choose to leave, the transition is simple — though most clients stay because consistent, reliable Fire Protection supported by people who actually care can be hard to find.
    Contact us... we can help you
    fire alarm maintenance requirements west midlands

    Why choose MAC Security for Fire Protection services?

    Because you get Fire Protection experts who listen, who respond and who care enough to build partnerships that last. You can expect us to answer when it matters and maintain the standards you rely on. It’s reliable expertise when you need it - not promises that vanish at 3am.

    Every MAC engineer undergoes training across Fire Alarm Design, Installation, Maintenance and Commissioning. We hold BAFE SP203-1 certification for Fire Alarm Systems, are NSI Fire Gold certified and are full FIA members. Our engineers understand Fire Protection regulations properly - what BS 5839, BS 5266 and BS 5306 require and what those standards are designed to achieve.

    Emergency calls are handled through a multi-tier system - office lines, mobiles and virtual PA support - so there is always a way to reach us. We respond to Fire Protection emergencies within four hours as standard, diagnose issues quickly and resolve them on the first visit whenever possible.

    You get transparent pricing that stays consistent throughout your contract: no hidden charges, no surprise upgrades and none of the creeping costs many new clients tell us they experienced before switching.

    The MAC Ethos is simple: if we could take £100 off a job, we've charged £100 too much - and we stick to that level of transparency year after year.

    People buy from people. Our engineers know your sites, systems and operational requirements. We’ve supported 100+ pubs nationwide and multiple academy trusts. You make one call and everything gets handled — Fire Alarms maintained properly, Emergency Lighting kept compliant, Extinguishers serviced to standard. Genuine availability. Professional competence. Honest long-term partnerships.

    What should we budget for Fire Protection services?

    Fire Protection costs depend on system complexity, site size and service requirements. We’ll survey your premises and provide transparent quotes based on your actual needs. That’s the MAC ethos: honest recommendations and clear pricing.

    Fire Alarm Systems typically include design, equipment, installation and commissioning costs. For example, a 10-zone conventional system for a small commercial premises might range from £2,000–£4,000 installed, while larger addressable systems scale based on site requirements.

    Annual maintenance covers comprehensive testing, fault response and compliance documentation for insurers and auditors. Emergency Lighting involves initial installation or upgrades, followed by annual testing and battery replacement cycles. Extinguisher services include supply, installation, annual servicing and replacement when required.

    We price Fire Protection work transparently and honestly. If four smoke detectors will cover the area, we recommend four. You’ll get fixed-price maintenance contracts that stay consistent for the length of your agreement, without hidden charges, surprise upgrades or the creeping costs many new clients tell us they experienced before switching.

    Request a site survey for accurate pricing based on your specific Fire Protection requirements across all locations. We’ll quote all Fire Protection disciplines together so you know exactly what you’re paying for, with no hidden extras or mid-contract price escalations.
    Contact us... we can help you

    Quality Fire & Security equipment we work with day in, day out!

    PaxtonAjax SystemsOrisecAviglonPyronixHoneywellKentecAdvancedApolloHochikiTexecomHikvision

    Earning your trust and building a Fire & Security partnership that lasts the test of time!

    Responsive: Experienced engineers on call whenever you need us. 100+ pubs nationwide rely on our 3am response
    Accredited: BAFE and NSI Gold approved.Experienced engineers just a call away
    Honest and transparent: We don't lock out panels, so you’re not tied in. Instead, we make it easy if you ever choose to leave
    Committed: We won't promise the world and let you down. We deliver what we say we will
    Accountable: If there's an issue we hold our hands up and put it right. Fast
    Remote diagnostics: When technically feasible, we dial in, diagnose and fix most issues while you sleep. So your staff can go home
    Consistency: Multiple sites, one contact handles everything. Same quality. Same price, from Stourbridge to Scotland
    Predictable pricing: Fees fixed across the length of your Maintenance contract, no more "price creep" 
    Reliable: Sorting out the issues that build up when systems haven’t been maintained properly
    Build lasting partnerships: Because we exist to make your Fire and Security simple and painless
    Tell me more. How can MAC help us?
    No fuss - just straightforward support.
    Testimonial headshot
    We wanted a new intruder alarm on our store premises

    Hayley organised the installation at a date and time to suit, the install team arrived and... the work was completed before 10.30am and that included the clean up 

    I have no hesitation in recommending Mac Security Systems for a monitored alarm, they are an excellent, affordable and quality family run business
    Steve Jones
    Business Owner
    Testimonial headshot
    I have been a customer of MAC Security since the start way back in 2014 and still am as they are my family.

    The attention to detail and the equipment provided is second to none, the team are polite, efficient and knowledgeable and the service plans reasonable and thoroughly recommended.

    Don't go anywhere else!
    Kate Boswell

    One Call. Everything Sorted. Nationwide.

    Send us your contact details and a brief overview of what help you need. One of our experienced team members will get back to you ASAP 

      We use the information you provide to contact you about Fire & Security services. You may unsubscribe at any time. For more information, see our Privacy Policy.

      Call MAC now

      Phone us: 0121 271 0149

      Email: info@macsecuritysystems.co.uk

      Holly in Office. MAC Security Systems limited

      Emergency Call Outs

      Phone us: 0800 043 1880

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